FAQ

What Safety Measures are followed for COVID-19?

We have strong safety measures required to be followed by the Makeup Artist & Customers, please read the detailed safety measures published on the website.

How do I book?

You can simply click on Makeup Services, click on Find My Look & book as per your desired appointmentschedule, provide confirmation, click on Buy Now & proceed to checkout to make online payment and share the address. You can book Makeup Services, from 6 hours upto 6 weeks  in advance before your desired appointment time.

*Pls note, we only accept online payment and Cash on Delivery(COD) is not available for Makeup Services

Current locations where we come to you for Makeup Services are:

1-Ahmedabad

2-Kolkata

3- Chandigarh

4-Jaipur

How long is the appointment?

All the Makeup Services have different durations and is completely dependent on the look you choose.

Appointment duration is mentioned under each look, though minimum duration is 60 minutes.

How do I prepare for my appointment?

For Makeup Services, please have a makeup-free, cleansed and moisturized face prior to the Makeup Artists arrival.

Our Makeup Artists will have products and tools with them, but please let us know if you have any allergies or specific concerns. The Makeup Artist, requires a place to sit near an electrical outlet and a flat surface so that the hairdryer can be plugged in and they can lay out the tools/products.

It is very important that you are ready for your appointment on time !!

If I don’t see the look on the menu, can I request something else?

The listed Makeup Services are based on signature looks and are used as inspiration. The Makeup Artists can customize any of the looks to complement your dress, hair texture and face shape.

What if I’m running late for my appointment?

The assigned Makeup Artist can wait for half of the scheduled appointment time, for example, if you booked an Evening Makeup appointment, the Makeup Artist can wait up to 30 minutes for you.  Please note that the end time of your appointment remains the same and can only be extended in such cases if the Makeup Artist is not booked for another appointment, after yours. The Makeup Artist will do as much as they can for you in the balance available time from your booked time.  If you would like to extend the time of the Makeup Artist, we suggest to call us on +918920562555.

Can I book for the time slots  that are not listed?

We will always try our best to accommodate your request. Email us at [email protected] or call us on +918920652555 and we shall try our best to fulfill your requirement.

What if I need to cancel my appointment?

If your plans change, you can cancel your appointment through your account on www.beautecrete.com  up to 6 hours from the appointment time only flash Makeup Services which are booked before 6 hours can be cancelled 3 hours.

For modifying the appointment, please email us at [email protected] or call us on +918920652555

Please note our cancellation policy:

-All Cancellations & Rescheduling, which are more than 6 hours before the appointment time, shall be fully refundable and the amount shall be refunded to your bank account in 5-7 working days.

-All Cancellations & Rescheduling, between 4-6 hours prior to your appointment time will result in Rs 1500 as service charge and the same amount shall be deducted from the Amount paid for the Makeup Services & balance amount shall be credited to your bank account within 5-7 working days.

-All Cancellations & Rescheduling, which are less than 4 hours from the appointment time will result in Rs 1500 as service charge and cancellation fee of 20% of the total Amount paid for the Makeup Services,  the same amount shall be deducted from the Amount paid for the Makeup Services & balance amount shall be credited to your bank account within 5-7 working days.